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Privacy Policy

BC5 Enterprise attaches great importance to the protection of your personal data. In this privacy statement, we explain what personal data we collect, why we process it, how we handle it, and what rights you have.

By using our website or contacting us, personal data may be processed as described in this privacy statement.

 

1. Who are we?

BC5 Enterprise (BC5 Group)

Klein Veerle 103 bus 19

2960 Sint Lenaarts

Belgium

VAT: BE 0794.325.476

E-mail: info@bc5enterprise.com

Website: www.bc5enterprise.com

BC5 Enterprise  is responsible for the processing of personal data as described in this privacy statement.

 

2. What personal data do we process?

Depending on the nature of your contact with us, we may process the following personal data, among others:

 

  • First name and surname;

  • Address and contact details;

  • Telephone number;

  • E-mail address;

  • Company name and business registration number;

  • Information provided via a contact or quotation form;

  • Information regarding the vehicle in which you are interested;

  • Data necessary for preparing a quotation, order, or sales agreement;

  • Data relating to the delivery, import, and registration of a vehicle;

  • Communications exchanged with us;

  • Data necessary for invoicing and accounting;

  • Technical data regarding your use of our website;

  • Data relating to cookies and similar technologies, where applicable.

In principle, we do not request personal data that is not necessary for the purpose for which we process it.

 

3. For what purposes do we use your personal data?

We process your personal data for various purposes, including:

- Quotes and inquiries

When you inquire about a vehicle or request a quote, we use your data to process your request, contact you, and prepare a suitable quote.

- Orders and sales

When you order a vehicle from us, we process the data necessary to execute the agreement, including the order, payment, import, transport, delivery, and any registration formalities.

- Contact and customer service

When you contact us via email, telephone, our website, or another communication channel, we use your data to answer your question and assist you further.

- Administration and legal obligations

We process certain data to comply with legal and administrative obligations, including accounting, tax, and other statutory requirements.

- Improving our services

We may use data to improve our website, services, and communication, to the extent permitted by law.

- Marketing

When you have given your consent or when we have another valid legal basis for doing so, we may use your data to send you information about our vehicles, services, promotions, or other relevant information.

You can unsubscribe from commercial communications at any time.

 

4. On what legal basis do we process your data?

We process personal data only when there is a valid legal basis for doing so.

This may include:

  • Performance of a contract, for example, when you order a vehicle from us;

  • Taking steps prior to entering into a contract, for example, when you request a quote;

  • A legal obligation, for example, for accounting and tax administration purposes;

  • Your consent, for example, for certain marketing or cookie-related activities;

  • Our legitimate interest, for example, to answer questions, secure our website, or improve our services, provided that your interests and fundamental rights do not override this.

 

5. Quote requests and contact forms

When you submit a request via our website, the data provided in the form is used to process your request. Depending on the form, this may include, for example:

  • Name;

  • Telephone number;

  • E-mail address;

  • Desired vehicle;

  • Budget or other preferences;

  • Your message or additional information.

This data is not retained longer than necessary for the purpose for which it was collected, unless a longer retention period is legally required or justified.

 

6. Payments

When you order a vehicle and make a payment, personal data necessary for payment, invoicing, and financial administration may be processed. If payments are processed via an external payment service provider, that party may process your data in accordance with its own privacy policy and applicable regulations. BC5 Enterprise  does not store full payment card details when these are processed directly by an external payment service provider.

 

7. Financing

If you request information regarding vehicle financing, we may inform you of potential financing options. When you submit a financing application directly to a bank, lender, or financial partner, that party is solely responsible for the processing of your personal data in connection with the credit application. BC5 Enterprise  has no influence on a lender's decision to approve or reject financing. We do not request or store sensitive financial data that is not necessary for the provision of our services.

 

8. Sharing personal data with third parties

We may share personal data with third parties when necessary for our service provision, for the performance of a contract, or to comply with legal obligations. This may, for example, involve:

  • Transport and logistics partners;

  • Customs and import partners;

  • Garages or technical partners;

  • Homologation and inspection bodies;

  • Insurance or registration partners;

  • Financial partners, where necessary and legally permitted;

  • Bookkeepers or accountants;

  • IT and hosting providers;

  • Payment service providers;

  • Professional advisors;

  • Government authorities when we are legally required to do so.

We do not simply provide personal data to third parties for their own commercial purposes.

 

9. Data transfer outside the European Economic Area

For certain aspects of our services, we may collaborate with partners or service providers based outside the European Economic Area.

When personal data is processed outside the European Economic Area, we take appropriate measures to ensure that such processing complies with applicable privacy legislation, including the General Data Protection Regulation (GDPR). Where required, we employ appropriate safeguards for the international transfer of personal data.

 

10. How long do we retain your data?

We do not retain personal data for longer than is necessary for the purposes for which it is processed. We are required to retain certain data for a longer period due to legal obligations, for example, for accounting and tax purposes. The exact retention period may depend on:

  • The type of data;

  • The reason for which the data was collected;

  • Our contractual relationship with you;

  • Legal obligations;

  • Any legal disputes.

When data is no longer necessary, it is deleted or anonymized, insofar as this is technically and legally possible.

 

 

11. Cookies

Our website may use cookies and similar technologies. Cookies may be used for, among other things:

  • The technical functioning of the website;

  • Remembering certain preferences;

  • Obtaining statistical information;

  • Improving the website;

  • Marketing purposes, where applicable.

Non-essential cookies are only placed after you have given your consent, where legally required.

 

12. Security

BC5 Enterprise  takes appropriate technical and organizational measures to protect personal data against, among other things:

  • Loss;

  • Unauthorized access;

  • Alteration;

  • Disclosure;

  • Destruction;

  • Other forms of unlawful processing.

However, no method of electronic storage or transmission over the internet can guarantee complete security.

 

13. Your rights

Under applicable privacy legislation, you have various rights regarding your personal data, subject to certain conditions. You may, among other things, have the right to:

  • Request access to your personal data;

  • Have incorrect data corrected;

  • Have your personal data deleted;

  • Have the processing of your data restricted;

  • Object to certain processing activities;

  • Receive your data in a structured, commonly used, and machine-readable format;

  • Withdraw your consent at any time where processing is based on consent.

Withdrawing consent does not affect the lawfulness of processing that took place prior to the withdrawal.

 

14. How can you exercise your rights?

You can submit a request via:

Email: info@bc5enterprise.com

We may ask you to provide sufficient information to verify your identity. This is intended to prevent personal data from being disclosed to the wrong person. We will process your request within 15 days, if more days are recuired, we will inform you.

 

15. Right to lodge a complaint

If you believe that your personal data is not being processed correctly, you can first contact us so that we can try to resolve the issue. You also have the right to lodge a complaint with the competent supervisory authority.

In Belgium, this is:

Data Protection Authority (DPA)

Drukpersstraat 35

1000 Brussels

Belgium

Website: https://www.gegevensbeschermingsautoriteit.be/

 

16. Minors

In principle, our services are aimed at adults.

We do not knowingly collect personal data from minors unless necessary for our services. If you believe that we have collected personal data from a minor without a valid reason, please contact us.

 

17. Changes to this privacy statement

We may amend this privacy statement from time to time, for example, if our services, website, or legal obligations change. The most recent version is always published on our website. We recommend that you consult this privacy statement regularly.

 

18. Contact

Do you have any questions about this privacy statement or how we handle personal data?

Please contact us:

BC5 Enterprise (BC5 Group)

Klein Veerle 103 bus 19

2960 Sint Lenaarts

Belgium

VAT: BE 0794.325.476

E-mail: info@bc5enterprise.com

Website: www.bc5enterprise.com

 

Last updated: 25-9-2026

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